Shipping & Returns
Shipping
Yes. we ship across the globe.
Wherever you are, AARKA reaches.
- Standard delivery: 3–7 business days
- Metro cities may receive orders faster
Delays can happen—but never without reason.
Shipping may be free or chargeable, depending on ongoing offers or order value.
Any applicable charges are clearly shown at checkout.
Yes. Cash on Delivery is available on eligible orders.
A small convenience fee may apply.
Once your order is shipped, you’ll receive a tracking link via SMS or email.
Real-time updates. No guesswork.
Delays may occur due to logistics or unforeseen factors.
If your order is taking longer than expected, contact us at team@aarkaeyewear.com.
If it’s on us, we fix it.
You’re eligible for:
- Replacement, or
- Store credit / refund (after verification)
Returns
Yes—but not for everything.
We accept returns only under specific conditions, because every drop is limited.
Returns are accepted only if:
- The product is unused and in original condition
- All packaging, tags, and contents are intact
- There is a manufacturing defect or incorrect item delivered
If it’s perfect, it’s meant to stay.
We do not accept returns for:
- Change of mind or personal preference
- Minor variations in color or design
- Products that show signs of use
- Items damaged after delivery
You don’t “try” AARKA. You own it.
Refunds are rare by design.
If approved, you may receive:
- Store credit, or
- A refund to the original payment method (only in valid cases)
We prioritize value, not reversals.
- If the issue is ours (defect/wrong item) → we cover it
- If not → shipping costs are not covered
Keep it precise:
- Email team@aarkaeyewear.com within 7 days of delivery
- Share your order number
- Provide clear photos or videos of the issue
- We review and respond within 48 hours.
Refunds
Yes—but only in valid, verified cases.
Refunds are not standard—they’re conditional.
- Product has a manufacturing defect
- Wrong item delivered
- Return request meets all eligibility conditions
Based on the case, you may receive:
- Replacement (preferred)
- Refund to original payment method
- Processed within 5–7 business days after approval
- If the issue is ours → may be refunded
- Otherwise → not refundable
Yes. Refunds for COD orders are processed via:
- Bank transfer, or
- Store credit